This agreement is between HAVANA DANCE and anyone who subscribes, buys, enrols or attends any of HAVANA DANCE’s services
By subscribing, buying, enrolling or attending any of HAVANA DANCE’s services you agree with the terms and conditions below.
Attending classes
Numbers are restricted, and classes are filled on a first come first served basis.
Free Trial Class
Must be claimed on the website. Valid for new clients only.
Timetable
We reserve the right to add, change or remove classes and instructors on our timetables without notice. The most up-to-date timetable will be available at our website
Your health
In attending our classes, we trust that you are in good health condition and that you know of no medical or other reason why you cannot or should not engage on active or passive exercise. Our staff and contractors are not medically trained or qualified to assess if you are in good physical condition and can exercise without risking your health, safety or comfort. If you have any doubts, we strongly urge you to seek expert advice before starting classes with us.
Waiver: You understand there are specific risks of physical or property damages, losses, or injury that may result from your participation with HAVANA DANCE classes, and you voluntarily assume the risks associated with such participation.
Allowing us to use your image
We sometimes film and/or photograph classes, rehearsals, parties and other activities at our studios or in other locations. It is possible that you will appear in these materials. By accepting this agreement, you allow us the unrestricted right and permission to use your image in printed or digital promotional materials including, but not limited to: websites, social media, flyers, banners and videos.
All services provided by HAVANA DANCE must be paid in advance. Any outstanding amounts in your account must be paid before you can attend classes or any of our services with HAVANA DANCE, which include but are not limited to: group classes, private classes, workshops, performance courses and extra-rehearsals, dance holidays to Cuba.
OUR FEES
Our fees are displayed on the website. In case of discrepancy of fees displayed on the website, the fees advertised on the website must be considered the correct ones.
We reserve the right to increase our fees at any time without notice. We will make a reasonable effort to inform you and all students of any increase of fees in advance via email. If we don’t hear from you, we will consider that you have agreed with the new fees.
Can I cancel?
You can cancel your place in a course all the way until 5 days prior to term start. (courses are 6 weeks, unless changed due to special circumstances). A cancellation fee of $25 will be charged to you. Cancellations within 5 days of term start cannot be refunded. Drop-in classes cannot be refunded.
You can cancel your course before its expiry date only in the case you are sick or incapacitated. You must provide a certificate from a qualified medical practitioner stating that you cannot exercise for the rest of your term. In these cases, you will not be charged a cancellation fee and you will be entitled to receive a 75% refund.
Refunds and credits can only be done for the person who made the purchase. We do not refund or credit a person of a different name or account.
All communication regarding cancellations must be done via email.
Can I transfer a course I have registered to?
Your place in a course cannot be transferred to another person.
Bootcamps and Workshops
We do not offer refunds for pre-paid bootcamps and workshops.
Cancellation of classes
HAVANA DANCE reserves the right to cancel classes due to unforeseen circumstances, on public holidays, over the period of large industry events and 4 weeks over the end of the year break. We will make a reasonable effort to inform cancellation of classes in advance via our social media channels, notice boards, at reception and during classes.
HAVANA DANCE PERFORMANCE COURSES
TERMS & CONDITIONS
This agreement is between HAVANA DANCE and the students enrolled to any of HAVANA DANCE’s performance courses.
By signing-up to a Performance Course you agree with the terms and conditions below.
Prices and Payment
Attendance and Readiness
Extra Costs
Legal
YOUR AGE
Respecting our facilities
You are responsible for using our facilities with care. Note that you will be responsible for any damage that you or your guests cause through a wilful act or negligence. Please also supervise children closely.
Keeping your belongings safe
Please keep your belongings safe and do not bring valuables into the studio. Unfortunately, thefts do happen. We cannot accept responsibility for any loss or damage to your belongings while you are at the studio. We give lost property to charity each month.
Parking
We are not liable for any loss or damage to your vehicle or its contents even if you are parked within the studio’s car park, the building premises or nearby areas. Please don’t park in our neighbours’ car spaces as this may incur in a fine issued to us and we will charge you for it.
What happens if you break the studio code?
We can refuse entry to anyone, if you act unreasonably or break the studio code. We may also warn you that you risk having your membership cancelled. If you continue to behave in the same way, we may refuse your attendance immediately. We can refuse your attendance without warning if you behave in a way that is risky or seriously inappropriate, such as:
Privacy Policy
Once you register to our services, we will have access to personal information about you, such as your health and financial situation. We will only use, disclose or deal with your information in line with our privacy policy. This Privacy Policy applies to the services offered by HAVANA DANCE
Statement of Commitment
HAVANA DANCE is committed to protecting your privacy and any personal information we collect. HAVANA DANCE complies with the Privacy Act 1988 (Cth). This policy explains how we may collect, use, disclose and otherwise handle personal information. HAVANA DANCE is committed to safeguarding personal privacy. It recognises that individuals have a right to control how their personal information is collected and used. Providing personal information is an act of trust and it is taken seriously.
Unless given consent to do otherwise, HAVANA DANCE will only collect and use personal information as set out below. For the purposes of this Privacy Policy personal information may mean some or all of the following: a client’s name, contact details, date of birth, emergency contact details, bank account and/or credit card details and student identification details.
Collecting personal information
HAVANA DANCE will not collect or monitor any personal information about an individual without their consent. The only personal information collected is what is provided voluntarily by a member or prospective member. We collect personal information primarily to enable us to provide members with our services. HAVANA DANCE may also use the information for marketing to you or for any other purpose permitted under the Privacy Act 1988 (Cth). You don’t need to identify yourself when you deal with us however in certain situations we will only deal with individuals who have identified themselves to us. When a service/course is purchased, personal information will be requested in order to provide the requested service, provide updated information, and advise of other HAVANA DANCE services, which may be of interest. You are not obligated to provide personal information however failure to do so may result in HAVANA DANCE being unable to provide services or products to you. Personal information is collected directly from clients or potential future clients when they personally complete a membership form to become a client of HAVANA DANCE.
Contact by HAVANA DANCE
If an individual receives communications from HAVANA DANCE which they do not wish to receive, they may request to have their name removed from the database by contacting HAVANA DANCE via email.
Individual’s right of access
Individuals have the right to review, amend or delete personal information that may be recorded on the HAVANA DANCE database. Information may be reviewed, amended or deleted by written request sent via email. A request may be made to delete personal information, and all reasonable steps to delete the information will be made, except where it is required for legal reasons. Deletion of information or incorrect information being provided may result in HAVANA DANCE being unable to communicate with you when required.
Storage and security of personal information
HAVANA DANCE takes all reasonable steps to keep secure personal information recorded and to keep this information accurate and up to date. The personal information is stored on secure servers if in digital format, or in locked areas if in hardcopy format. HAVANA DANCE employees and data processors are obliged to respect the confidentiality of any personal information held by HAVANA DANCE. HAVANA DANCE only permits authorised personnel to access your information and information will only be disclosed to third parties where they have the appropriate authority.
Understanding our rights
HAVANA DANCE reserves the right to review, amend, update and change this Privacy Policy from time to time to reflect its practices and obligations. Any changes will take effect when they are made or posted on our website.
Change of location
We can change the location of the school at anytime. We will give you 7 days notice in writing via email.
Change of business name
We reserve the right to change our brand name at any time. This may occur in case we enter a partnership or merge with another institution. We may send you written notice via email outlining the details of any changes.
Which laws apply?
Meeting state laws Your agreement is subject to Australian law and is governed by the state laws where your home club is located. If a court decides that any section of your agreement is invalid or unenforceable, that section will be deleted from the agreement. The other sections will remain valid and enforceable.
Restricting your rights to sue
Under the Competition and Consumer Act 2010, we guarantee that our services are:
However, under certain legislative provisions, we may ask you to agree that these conditions do not apply to you. If you accept the agreement, you will be agreeing that your rights to sue us are excluded, restricted or modified as set out in these terms and conditions. This applies if you are injured (including injury that results in death) because the services were not rendered with due care and skill, or they were not reasonably fit for their purpose.
